- The following forms of payment will be accepted AT THE AUCTION SITE: Cash, Check with proper identification, PayPal. If you are unknown to us and the value of the lots exceeds $500, we will hold lots until check clears and mail or deliver lots at that time. Once you have established a relationship with the Company, this will not be required.
- The following forms of payment will be accepted ONLINE: eCheck (preferred), VERIFIED PayPal account, Bank Wire. Lots will ship as soon as payment clears.
- The following forms of payment will be accepted BY MAIL at Excelsior Auction Co. PO Box 11 Excelsior Springs MO 64024: Check, Cashier’s Check, Money Order. Please do not send cash in the mail. Lots will ship as soon as payment clears
INVOICING
You will be billed separately for your lots and shipping. This allows us to give you the absolute most efficient cost for sending you your items. It is also the way Proxibid manages this process if you have bid through that venue. If you leave mail bids or leave them “on the book”, we will call, email or mail your invoice and hold items until payment clears.
SHIPPING POLICY
Shipping cost is the sole responsibility of the buyer. All Freight items will be the responsibility of the buyer. Shipping will be handled by Excelsior Auction Co.
Charges will include the cost of shipping and packaging supplies as well as a modest handling fee. Items will be combined to reduce shipping costs to the greatest extent possible while maintaining the safety of the items within the package. All purchases with a combined value over $200.00 will require insurance and signature confirmation which will be paid by the buyer. All purchases will be shipped within 15 business days of payment.
RETURNS
The auction is absolute and the sale is a legally binding contract. The only reason we will accept a return is if a lot proves to be inauthentic, altered or counterfeit. Excelsior Auction Co. as a matter of policy does not knowingly sell material of this nature. If such items have inadvertently been sold and can be proven by third party authentication (or to our satisfaction) to be inauthentic, altered or counterfeit, we will promptly refund the purchase price and shipping. Buyers will need to notify us within 10 days of receipt.
A WORD ABOUT GRADING AND CLEANING
We will describe the grade of coins we sell to the best of our ability in the catalog. Coin holders may contain written grades. These are often left over from the estate, or have been written by a collector consigning his or her collection to us … sometimes decades ago. The photographs we provide should allow you to grade the coins accurately. Circulated type coins and world coins were often cleaned in the past. If this is obvious or harsh, it will be noted in the catalog but it is not our place to try and determine if every lot has been cleaned. If the cataloger notes a coin is “original”, in his opinion a coin shows original surfaces. Numeric grades will not be used unless a coin or note has been certified by one of the four major grading services (PCGS, NCG, ANACS and ICG). PCGS Photograde is the standard your cataloger uses for US coins. Similar references are used for British and Canadian coins. World and Ancient coins along with paper money will be described based on nearly a century of combined numismatic experience. Still, grading opinions are meant to be a guide and are not a guarantee.